Business Change Manager in West End, London

Business Change Manager

Rate: £450-£550 per day Umbrella, Inside IR35
Location: London - Hybrid
Contract: Initial 6 months, with potential extensions

We are seeking an experienced Business Change Manager to join a major transformation programme impacting 45,000+ employees and officers across a large public-sector organisation.

This is a highly hands-on role requiring someone who can hit the ground running, manage complex change and drive adoption across large, dispersed and change-resistant user groups.

Key Responsibilities

• Develop and deliver change and communications strategies.
• Manage change across large-scale and geographically dispersed teams.
• Establish and manage change networks and stakeholder engagement.
• Lead change impact assessments and business readiness activities.
• Support training, communications and user adoption.
• Manage resistance and influence senior stakeholders.
• Ensure change activity is joined up across multiple workstreams.
• Adapt the change approach based on user feedback and operational requirements.
• Deputise for change leadership when required.

About You

You will have:

• Strong experience delivering complex business/people change programmes.
• Experience managing change across large user populations.
• Strong stakeholder management and influencing skills.
• Proven experience managing resistance and driving adoption.
• Experience with change networks, readiness assessments and impact assessments.
• Excellent communication skills.
• A hands-on, proactive and self-starting approach.
• The ability to switch between strategic planning and tactical delivery.

Please note: This is not a Project Manager or PMO role. Candidates must have genuine hands-on Business/People Change Management experience and be able to demonstrate practical examples of delivering change at scale.