Information Governance Support Officer

Pay Rate: £23.71 per hour (Inside IR35)
Contract: Until January 2027
Hours: 37 hours per week

Location: Various all over UK/flexible

We are seeking an organised and detail-oriented Information Governance Support Officer to support data protection and information management across the organisation.

You will help ensure personal and sensitive information is handled securely, stored correctly and shared lawfully. This role would suit someone with experience in data protection, information governance or document management who can manage requests, meet strict deadlines and provide guidance to colleagues.

Key Responsibilities

• Manage Data Subject Access Requests (DSARs), gathering information, reviewing documents and redacting sensitive data before disclosure.

• Handle other information requests from individuals, the police and external organisations.

• Ensure requests are processed accurately and within legal deadlines.

• Support data sharing agreements and ensure information is transferred securely.

• Maintain effective document management, retention and archiving processes.

• Work with IT and other departments to improve information management systems and processes.

• Provide advice and guidance to colleagues on data protection and information governance.

• Support data security incident management and compliance reviews of external partners.

• Keep up to date with relevant data protection legislation and ICO guidance.

Essential Skills and Experience

• Experience or a good understanding of data protection, information governance or information management.

• Strong IT skills, including Microsoft Office and document management systems.

• Excellent written communication skills and attention to detail.

• Strong organisational skills, with the ability to manage competing priorities and deadlines.

• Confidence communicating with stakeholders at different levels.

• A commitment to developing knowledge of data protection legislation and best practice.

The Ideal Candidate

You will be proactive, methodical and comfortable handling confidential information. You will have a strong eye for detail, the ability to work collaboratively across different teams and a commitment to ensuring information is managed securely and in line with legal requirements.