Helpdesk Administrator in Rochester, Kent

Our client are looking to recruit a Helpdesk Administrator in the Rochester area.

Responsibilities

• Helpdesk experience
• Taking calls, responding to emails
• Logging, closing, updating jobs
• Chasing subcontractors
• Assigning PPMs
• Raising chargeable requests for commercial
• Management of all works scheduling with clients, sub-contractors and internal staff
• Management of all services and services agreement for auditing, recording and chasing expiring compliance document

The Ideal Candidate

• To be a 'team player' within the office
• Customer service skills
• Strong telephone experience, including complaint handling
• Strong Microsoft Office skills including excel
• Experience of working in a busy office environment

This is an excellent opportunity to work for a well respected company.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.