I work in the Legal & Compliance Team, ensuring all our processes and policies are compliant and customer-centric.
I have always worked in customer service and I enjoy it. I spent 11 years at SSE and worked in a number of roles from the call centre, to data cleansing and site support. In all roles, I keep the customer at the heart of everything I do.
Three words that describe me...
Calm, happy and helpful.