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Job Description

Senior Product Support Engineer in Wimborne, Dorset


Wimborne, Dorset





Job title - Senior Product Support Engineer
Location - Wimbourne - 2 days on site, the rest from home

An exciting opportunity has arisen to work with one of our large aerospace companies!

Your main responsibilities will be to:

  • Apply standard systems thinking principles to a variety of problems of various complexity dealing with product support
  • Engage with stakeholders (both internal and external) to identify project and product requirements, ensure compliance with agreed processes and achievement of product object business objectives.
  • Be responsible for the generation, monitoring and verification of the product support requirements, including compliance with legislative & regulatory requirements.
  • Generate engineering management, and other related plans that support the product support team.
  • Lead failure investigations to arrive at an optimum solution that satisfies the customer as well as the business needs.
  • Drive the definition and agreement of product support work packages and planning with other engineering disciplines, customers, and suppliers.
  • Support test equipment, system level investigations, and generate, review, approve engineering changes, conformance and failure documentation, maintaining perspective on the project and product requirements.
  • Manage technical risks and opportunities that may have a direct / indirect effect on the delivery of the through life support services.
  • Provide support in all areas of the product and through life support activities based on business demand.

Qualifications required:

  • Degree in aeronautical, mechanical, electrical engineering or equivalent with experience in aerospace or other safety critical industries.
  • Design and working knowledge of developing Aerospace and Military mechanical, electromechanical, avionics systems.
  • Knowledge of Aeronautical and Systems standards, specifications, guidelines and certification.
  • Experience in planning, developing and supporting complex engineering systems.
  • Experience in performing analyses and test activities to develop and analyse support solutions.
  • Experience in, creating evidence and proving compliance through analysis and test results.
  • An understanding as to the validation and certification activities required by military and civil customers and certification agencies. - Experience in liaising with customers and suppliers.

What we offer you:

  • Permanent contract in a fast-growing global company
  • Challenging projects in dynamic collaborative team
  • Flexible working solutions (home office, remote, flexible working hours, part time etc.) are implemented across different EMEA locations, check out with the site HR what type of flexible working solution is available for this role.
  • We make ethics and culture matter - You will enjoy working in supportive and collaborative workplace where ethics and safety are in our DNA
  • We make your perspectives matter - Different points of view are what drive innovation and collaboration, and at our company, innovation begins with top-to-bottom diversity. Our senior leadership is made up of individuals from diverse groups to help create an environment where employees feel represented and heard at every level.
  • We make your aspirations matter - we encourage internal promotion, whenever possible
  • We make your growth matter - We invest in our employees for the long term - not just with salary and benefits, but with ongoing learning and development opportunities made available.
  • We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people's lives and the environment through power management technologies.
  • We make your wellbeing matter - We put your health and safety first. Wellness at our company is more than a program, it's about changing the environment by offering the right tools to help empower employees to make that happen
  • We make your voice matter - we value safety and trust. This is a place where you can speak up and be heard. There's room here for everyone because we believe that every person matters.

If you think this is the role for you, just get in touch!


This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Job reference 116981_1670512697
Date posted 08 December 2022

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Senior Product Support Engineer

Senior Product Support Engineer

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