Training Coordinator in Cosham, Hampshire

Training co-ordinator

Are you driven, enthusiastic and motivated to provide an outstanding customer experience? Do you have the desire and passion to be part of a growing business? Do you have experience of high level customer investment, working in a fast paced environment where supporting the customer is considered the norm?

About us

Being part of Optamor means having more than just the ability to be exceptional at your job. We combine expertise and knowledge with the courage to take on challenges, the passion and tenacity to find the best solutions for our customers and shared DNA built around People Performance and Partnerships. Working with us means embracing our honest and transparent ethos, daring to be different and finding passion in everything you do.

Our Beliefs

Taking a different approach to our customer's business challenges allows us to look at issues in a new way and build a solution with them that really meets their business objectives. Whatever goals they want to achieve, we're passionate about partnering with them to understand everything about their business and the market they work in. Our team's extensive knowledge and expertise helps them achieve the right result. We take a Build, Partner and Evolve approach.

We believe in our people. We work with the best - the accomplished, the tenacious, the driven and the daring - together creating solutions we can be proud of. Without the very best people driving our solutions, we would not be able to provide the partnerships and the results we do.

It is for this reason that we're committed to our people and providing the right environment for you to grow and develop. This approach ensures that we fulfil our belief of being a values based company that puts relationships, accountability and integrity ahead of short term commercial gain.

The role

You will be responsible to administer, organise and coordinate training programmes for specific Optamor client's. You will be confident with processing courses, logging delegate attendance and closing courses. As well as processing sales orders, purchase orders and invoices on SAP, our finance system. There will be set service level agreements (SLAs) in place that you will need to meet as well as stakeholder management. An impeccable telephone manor will be advantageous in your application as you will required to support with issuing course information and giving quotes to the clients' whilst supporting with other enquiries through email and phone contact.

Personal attributes

You will be focused on the delivery of training programmes, projects and exceeding KPIs. You will be able to manage customer expectations and ensure training needs are delivered across the portfolio of training offered by Optamor. You will confidently demonstrate the commercial acumen required to drive performance throughout the business in accordance with agreed SLAs. Above all, you will be keen to show you have the following traits:

• Emotional Intelligence
• Tenacity
• Organisational skills
• Resilience
• Relationship Management
• Problem solving
• Confident communicator, both verbally and written
• Flexible and willing to adapt to a range of situations

What is on offer

As well as generous base salary & bonus we also offer:

• 23 days annual leave
• Day off for your birthday
• Buy/ Sell holiday
• Pension scheme
• Flexible working
• Awards and recognition
• Team drinks and quarterly nights out
• Christmas parties (with partners)

How to apply

For more information please send your full C.V and contact details for our Internal Recruitment team to get in touch.

Disclaimer:

This is an internal vacancy being advertised by Advanced Resource Managers Limited ("ARM"). ARM acts as an employment business for temporary contractor recruitment and an employment agency for permanent recruitment. We will never send your CV without your permission.