Technical Support Engineer- V12 Supercar in Windlesham, Surrey

Technical Support Engineer- V12 Supercar

Job reference number: 754

Gordon Murray Automotive is a UK-based global luxury brand dedicated to creating and manufacturing the world's greatest driving cars. These ultra-exclusive cars are engineered and designed without compromise to provide unrivalled driving experiences and driver-centric connection.

The Technical Support Engineers is responsible for customer support activities including, maintenance and repair, diagnostic repairs, warranty repairs and body repairs on Gordon Murray Automotive vehicles. The role includes overseas travel to Gordon Murray Automotive approved service centres, service support centres and private customer locations and support Gordon Murray Automotive track day events at venues worldwide. A Technical Support Engineers will also be required to support serviceability repair instruction creation and prove out, electrical guided trouble diagnosis prove out.

Responsibilities:

• Perform PDI, maintenance and repairs on customer and internal vehicles.
• Identify problems with vehicles using the GMA diagnostic equipment.
• Plan repair procedures using available documentation and experience.
• Test the functionality of parts and systems.
• In conjunction with the Aftersales Chief Technician, ensure that deadlines are met, and that work is completed and delivered to customers (internal or external) on the agreed date.
• Ensure the Workshop Management System (Job card) is used correctly, and all jobs are registered daily.
• Work well under pressure and respond to short notice changes as required by the company /department.
• Travel overseas for extended periods of time and at short notice if required.
• Liaise with Gordon Murray Automotive global network of service centres, and suppliers, as required.
• Liaise with customers and articulate work carried out in a professional manner.
• Carry out any other appropriate work as required by the company.

Experience and Qualifications:

• Level 3 National Vocational Qualifications (NVQ), or equivalent, in Vehicle Maintenance and Repair.
• Qualified to Senior or Master Technician level.
• Previous experience in the Automotive Industry at Dealership or Head Office environment
• Proven record in customer verbal communication.
• Proven record on Diagnostic fault finding.
• Refrigerant handling qualification which meets the F-Gas Regulation.
• Knowledge of Automotive Vehicle operating systems, Braking, Air Conditioning, Suspension, Engine and Transmissions.
• Computer literate - Microsoft Office Suite including Microsoft Teams.
• Clean Full UK driving licence.
• Valid Passport with no visa restrictions.
• Well presented, with professional mannerisms befitting of the Gordon Murray organisation.
• Adaptable, quick thinking, decisive, showing strong initiative and self-determination.
• Ability to work independently and show initiative.
• Strong planning, good follows up skills, meticulous in detail.
• Demonstrates a methodical approach.
• Good team working habits.
• Confident with good interpersonal & communication, (especially verbal and written) skills.
• Flexible approach to working hours.
• Organised, persuasive, resourceful, flexible, ambitious, self-directing, passion for delivering objectives, comfortable challenging existing processes.
• Clear and effective communication skills with internal and external clients* Must be a team player.

• Track day support experience an advantage.
• Knowledge of Engineering and Service Bill of Material systems an advantage

What's on Offer:

As well as the opportunity to work with a fantastic team, the position comes with:

• Competitive Base Salary
• Private Medical Scheme
• Life Assurance
• Holiday Loyalty Bonus Scheme
• Group Personal Pension Plan
• Free Parking
• Employee Recruitment Referral Incentive Scheme
• Cycle to Work Scheme
• Maternity & Paternity Leave Provision

Gordon Murray Group is committed to promoting a fully diverse and inclusive workforce and we welcome applications for this role from all candidates who meet the key requirements.

Please do not hesitate to get in touch should you require any reasonable adjustments to assist with your application.

Due to the onsite requirements for this role, all applicants must already hold the Right to Work in the UK.

Disclaimer:

This vacancy is being advertised by Optamor Limited. Optamor is a specialist Recruitment Process Outsourcing provider. We provide a flexible full recruitment solution which takes care of all recruitment requirements from planning to on-boarding. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.