Technical Specialist in Havant, Hampshire

Technical Specialist (Wintel)
6 Months
Hybrid working - Havant or Reading 1-2 days a week
£543 per day (INSIDE IR35)

My client in the utilities industry are looking for a Technical Specialist (Wintel) to join their fast-paced team on an initial 6-month contract.

The ideal candidate will have experience from a similar support or development role in supporting business critical systems in a medium/large organisation

You would provide technical support in ensuring the ongoing maintenance, and developed service improvements to, our core applications. With a level of guidance and support, apply your knowledge to the diagnosis and resolution of incidents, problems and in the development of technical solutions to satisfy business requirements.

Skills / Experience
Sufficient functional and business awareness to become an effective technical support to functional analysts and developers
A proactive approach with the ability to prioritise own workload within demanding schedules
Strong written and verbal skills
Able to take ownership of problems and requests as well as the ability to work in a pressurised environment
Excellent technical computing, analysis, design and development skills to a proven professional level
A systematic, disciplined and analytical approach to problem solving
Azure skills with experience in scripting skills.
A familiarity with the MS Portfolio would be ideal

Key Accountabilities
With minimal support, diagnose and resolve incidents and problems.
Working to defined standards, provide support, estimation, design and development input into new developments to our core applications.
Provide support to the monitoring and reporting of the supported systems performance.
With guidance, provide configuration changes to our core applications as deemed necessary.
Provide support of the release and change management processes required to implement technical changes to our core applications.
Provide support in ensuring the quality of the technical application elements of internal projects throughout the development lifecycle.
Undertake the validation and verification of technical deliverables through QA and test processes.
Using experience, provide guidance and technical input of own area through, knowledge transfer, one to one workshop, mentoring to other teams as required.
With general guidance, provide input into tasks required for the effective management of red alert, incident and problem management processes.
Provide out of hours support as required and agreed with the Delivery Lead.
With guidance, provide impact assessment, deployment and regression support of infrastructure support packs and patches
Provide input into the definition and documentation of the technical delivery policy, process, standards and documentation templates.
Provide vendor liaison support and maintain the relationship with third parties.
Create and maintain good working relationships with key contacts.
Undertake tasks to ensure the access and security of the company's development and test assets as required.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.