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Job Description

Senior Systems Engineer in Gravesend, Kent

Location

Gravesend, Kent

Salary

Up to £62500 per annum

Contract

Permanent

This is a great time to join a company undergoing significant change and growth. You will be able to influence future plans and processes whilst growing your own skillset with clearly defined progression within a unique organisation.

The Senior Systems Engineer will be the expert in a growing team with added responsibility and greater strategic input into the team's planning processes and development. The successful candidate will lead the team's response to major incidents, design and lead projects and replacement programmes and ensure our client is compliant with licensing requirements. The candidate will also set standards and ensure they're met and maintained. They will also be required to form part of a 4-week on-call rota, which includes working the weekend to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

For motivated, proactive and competent candidates these roles offer something different from 'the norm'. This is a great opportunity to work directly with niche and unique technology across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training and support is provided to enable you to do this safely and see some great views from equipment sites.

The IT Department plays a critical role in ensuring the end-users have reliable systems that they need to ensure the port continues to operate 24/7/365 and enables navigational safety throughout its area of operation. The Navigation Systems team is part of the IT department. The team's main function is to provide services to operational teams such as VTS and Pilotage, providing and maintaining systems and hardware for a broad range of services such as RADAR, vessel identification and tracking, radio communications as well as tidal and weather information. We also secure, manage, monitor and maintain our own IP and Microwave Networks.

Our client is looking for 'tech-curious' and dynamic individuals with excellent communication and problem-solving skills. Customer service focus is a must-have as well as a methodical approach with great attention to detail. You'll also need to remain calm under pressure and have a head for heights.

Role and Responsibilities:

Ensure the continuous functionality of all navigation systems including but not limited to Vessel Traffic Display and Voice Communication systems, complex IT networking including MPLS, firewalls and infrastructure, WAN including microwave, IoT, 4G and 5G, SIP telephony, virtualisation platforms (Hyper-V), cyber security protection services such as end point protection, data management and monitoring and other IT systems to enable the port to operate safely.
Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated.
Install, monitor, maintain and administer navigation systems, infrastructure and software including software and system licences.
Contribute to the development and creation of maintenance and replacement plans for systems and associated infrastructure including patch management.
Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and / or systems.
Project manage replacement projects or provide a significant contribution as a key member of a project team.
Act as team leader to colleagues (person in charge) and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and company requirements.
Support compliance with GDPR and cyber security principles and work to achieve cyber compliance with the NIS directive.
Undertake training and development to maintain specialism in systems and act as a specialist across all areas of the navigation systems' infrastructure estate.
Contribute to the development and progression of colleagues within the whole team.

Qualifications and Education Requirements:

Demonstrable project management experience or qualification.
Hands on experience in a comparable role or setting.
Thorough knowledge, understanding and application of relevant GDPR and cyber security principles as a minimum Cyber Essentials, NIS and ISO standards.
Knowledge and understanding of the risks and relevant mitigations associated with the work of the team e.g., WaH, EMF and other hazards.
Knowledge, understanding and application of related H&S regulations e.g., PUWER, LOLER, Working at Height, COSHH.
Full driving licence.

Essential criteria:

* Technically proficient with in depth knowledge and thorough understanding of server-infrastructure (Hyper-v / HP), networking infrastructure (Ribbon, Fortigate, NEC, CISCO), cyber security infrastructure (PRTG, Cortex, Dark Trace, Syslog), telecoms infrastructure (Mitel).
* Demonstrate required skills and experience to quickly understand specialist systems such as VTDS, VCS for example.
* Ability to work at height to a routine level and achieve the relevant certifications required to perform the role.
* Pass and maintain certification for Sea Survival, Fire Awareness, Manual Handling, First Aid and Confined Spaces as well as other role specific requirements.
* Pass medical evaluation and maintain fitness levels to be able to fulfill the job role and to do so safely.
* Achieve and maintain security clearance as required by the company and third-party sites (BPSS and CTC required).
* Skills and ability to be the 'go to expert' within the team for all team members.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Job reference 122286_1706008576
Date posted 23 January 2024

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Peter Hall

Peter Hall

Account Consultant

+442392 228260

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