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Job Description

M365 Cloud Expert in City of London, London


City of London, London





M365 Cloud Expert
12 months
£negotiable - Inside IR35
3 days a week in Central London

Key Responsibilities:
Managing messaging services

  • Close IncidentsTask within SLA together with responding to queries raised via Messaging mailbox.
  • eDiscovery - Working with legal and compliance find, compile, organise. and verify case-critical data quickly across, preservation, collection and processing.
  • Manage large data sets and prepare for internalexternal review with a high degree of diligence and attention to detail.
  • Understand existing data channels and retention periods and respond to investigations within SLA
  • Act as Service Desk liaison helping to ensure that the service desk is constantly developing and improving with its Messaging service knowledge.
  • Report on Messaging Services statistics for both bank and securities and ensure that engineers are notified of breached tickets.
  • Respond to branch enquires and update process and procedures based on feedback from engineersregional support staff.
  • Issuecreate communicationsschedules for Messaging services related projects.

Skills and Experience:
Functional / Technical Competencies:

  • Deep understanding of M365 platform and services to include transition of global organization.
  • Expert knowledge of Microsoft Teams to include voice video
  • Expert knowledge of Enterprise Vault and Compliance Tooling
  • Expert knowledge of user provisioning process
  • Expert knowledge of Mobile infrastructure
  • Ability to communicate effectively with a global org.
  • Solid experience of delivering new services into enterprise environment.


This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.

Job reference 121769_1699538856
Date posted 09 November 2023

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Teddy Lytton

Teddy Lytton

Account Consultant

+442392 228234

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