Account Manager (General Cargo) in Dover, Kent

Account Manager - General Cargo

Kent | Full-time | £52,000 + bonus

We're looking for a proactive Account Manager (General Cargo) to join a busy Commercial team within a major UK logistics environment.

This role focuses on managing key customer relationships, supporting commercial growth and working closely with internal teams to ensure high-quality service delivery across general cargo operations.

Key Responsibilities

• Manage day-to-day relationships with general cargo customers
• Support customer onboarding and coordinate requirements internally
• Identify service improvements and upsell opportunities
• Support proposals, tenders and commercial presentations
• Contribute to sales pipeline activity, forecasting and reporting
• Attend industry events and gather market intelligence
• Maintain accurate CRM records and performance data

About You

• Experience in account management or business development
• Background in logistics, supply chain or ports (desirable)
• Strong communication and stakeholder management skills
• Commercially minded, organised and detail-focused
• Confident working in a fast-paced, customer-facing environment
• Full UK driving licence

What's on Offer

• Competitive salary £52k + discretionary bonus
• 5 weeks' annual leave + bank holidays
• Generous pension scheme
• Private healthcare and life assurance
• Cycle to work scheme and employee benefits platform
• Free parking and volunteering opportunities

All roles are subject to pre-employment checks, including references, medical assessment and security clearance.