Director of Client Programme Services
As Director of Client Programme Services, I am responsible for overseeing the successful delivery of Client Programme Services across multiple service lines and brands within the Serocor Group.
I hold strategic programme responsibility for the delivery of external customer projects and programmes as required including:
- The delivery of a coherent and scalable Client Programme Services environment.
- Ownership of the successful implementation and mobilisation of new services and projects including, but not limited to:
- RPO, MSP, On-Demand
- Supplier / contractor novation
- New customer set-up and communication activities where a solutions-based approach is required
- Existing customer project support and development
- Responsible for the Serocor Group’s external-facing customer technology strategy including implementation of ATS / VMS technology for Serocor Group customers. (Other supporting technologies as required.)
- External consultancy services such as process and technology audit and review.
- Pre and post-sale activity that supports the expansion of service and drives efficiency and continuous improvement.
Three words that describe my approach
Consultative, curious; focused
What’s it like to work with me
I am an honest, passionate, tenacious and well-organised talent solution and programme management professional. I have our customers’ best interests at heart and always strive to deliver fit for purpose solutions that create both efficiency and commercial gain.