NPL Advisor / Payroll & Data Administrator

Location: London
Contract: Temporary contract until 27 March 2027
Rate: £159.31 Umbrella per day
Start: ASAP

We are looking for an organised and detail-focused NPL Advisor to join a busy, collaborative team. This is a fast-paced role where you will support contractors and managers with timesheet, payroll and general queries, while ensuring processes and data are accurate and deadlines are consistently met.

Key Responsibilities

• Manage and respond to contractor and manager queries via email and telephone.
• Support a team inbox, providing guidance on payroll, timesheets and general enquiries.
• Process and resolve timesheet issues accurately and within required deadlines.
• Assist with reporting, management information and data collation.
• Carry out quality assurance checks to ensure data is accurate.
• Support contract end dates and extensions, liaising with relevant stakeholders.
• Communicate early timesheet deadlines to the business and suppliers.
• Support the wider team with administrative and process-related activities.
• Identify and resolve issues proactively, using your own initiative.
• Provide a high standard of customer service to contractors, managers and internal stakeholders.

About You

• Previous administrative experience in a busy, fast-paced environment.
• Good understanding of timesheet processing; payroll experience would be beneficial.
• Strong attention to detail and excellent numeracy skills.
• Excellent communication and customer service skills, both written and verbal.
• Able to manage competing priorities, work to tight deadlines and remain calm under pressure.
• Proactive, self-motivated and willing to get involved and support the wider team.
• Strong organisational and problem-solving skills.
• Confident working both independently and as part of a collaborative team.
• Experience using Microsoft Word and Excel.

Essential Excel Skills

Candidates must have intermediate Excel skills. You will be expected to demonstrate knowledge of:

• VLOOKUP
• Pivot Tables
• Cell formatting
• Data validation
• SUM, AVERAGE, COUNT, MIN and MAX
• SUMIF / SUMIFS
• COUNTIF / COUNTIFS

Excel knowledge will be tested as part of the interview process, so candidates must be genuinely confident using these functions rather than having only basic spreadsheet experience.

Desirable: Experience using SAP and XMS.