Vehicle Diagnostic Author

This is a permanent, full-time role based in Gaydon. Hybrid working is available.

About the Role

An exciting opportunity has arisen for a Vehicle Diagnostic Author to join a collaborative and professional team supporting a leading automotive OEM. This role is ideal for individuals with experience in vehicle diagnostics and a strong understanding of automotive electronic systems who are passionate about creating clear, accurate, and effective technical documentation.

Key Responsibilities

• Support the diagnosis of complex vehicle faults using symptoms, Diagnostic Trouble Codes (DTCs), and engineering data.
• Develop and author diagnostic workflows that guide technicians through fault-finding and repair processes.
• Create, manage, review, and publish technical diagnostic content for use by dealer networks and service technicians.
• Collaborate with engineering teams and subject matter experts to gather, validate, and interpret technical information.
• Ensure all documentation is accurate and aligned with quality standards.
• Contribute to diagnostic solution development, testing, and validation activities.
• Work effectively within a fast-paced environment while managing multiple priorities and deadlines.

Essential Skills and Experience

• Understanding of vehicle systems development, programme integration, and diagnostics processes.
• Expert in Microsoft Office packages.
• Excellent attention to detail and commitment to accuracy.
• Ability to diagnose faults.
• Strong written and verbal communication skills, with the ability to engage effectively with stakeholders at all levels.
• Experience producing technical documentation from a variety of information sources.
• The ability to read and interpret technical drawings and engineering documentation.
• Professional and customer-focused approach.
• Ability to work independently and collaboratively as part of a team.

Desirable Skills

• Experience in diagnostic technical authoring.
• Knowledge of Simplified Technical English (STE).
• Experience using 3D CAD or modelling software.