Lead User Researcher – Banking in London

Lead User Researcher - Banking

6-Month Contract - Inside IR35 - up to £540 per day

London based - hybrid working - 3 days a week office based

Banking sector - must have previous banking experience

We are seeking an experienced and proactive User Researcher to join our team at mid-senior level. The ideal candidate will bring proven experience working in a design-led environment, with a strong understanding of design processes, ways of working, and how research can best support designers and cross-functional teams in their decision making.

Key Responsibilities:

• Lead and deliver end-to-end research across multiple initiatives, balancing priorities with efficiency.
• Plan, conduct, and analyse usability testing (moderated and unmoderated), as well as other qualitative and quantitative methods.
• Collaborate closely with designers and design teams, ensuring research directly informs and shapes the design process.
• to influence business and design decisions.
• Promote and apply of User Research best practices across the organization to ensure evidence-based insights underpin strategic, design, and operational decisions and drive stakeholder engagement, clearly communicating insights and recommendations
• Confidently challenge assumptions and the status quo, ensuring user-centered thinking is embedded in both strategy and design delivery.
• Engage in strategic conversations with the business and design leadership to shape direction and product outcomes.
• Operate fully independently, from scoping to delivery, with accountability for research quality and impact.

Disclaimer

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.