Systems Engineer in Gravesend, Kent

Salary: £52,945 per annum + 25% Allowances
Base: Gravesend, Kent

Our client is seeking Systems Engineers to join their replacement and upgrade programme.
The Systems Engineers will be working as part of a team of 4, focussing on software systems, network and server infrastructure, they'll ensure that our client is cyber secure and will also guide the planning, installation and support for their ambitious replacement and upgrade programme. The successful candidates will also be required to form part of a 4-week on-call rota, which includes working the weekend to ensure the availability of services 24/7. Days off in the week are provided before and after the on-call period.

For motivated, proactive and competent candidates these roles offer something different from 'the norm', as they operate some unusual tech and systems, across a wide range of locations, with kit in places not everyone gets to go to. The team regularly work at height and full training and support is provided to enable you to do this safely and see some great views from their equipment sites.

Role and Responsibilities:
* Ensure the continuous functionality of all navigation systems including but not limited to Vessel Traffic Display and Voice Communication systems, complex IT networking including MPLS, firewalls and infrastructure, WAN including microwave, IoT, 4G and 5G, SIP telephony, virtualisation platforms (Hyper-V), cyber security protection services such as end point protection, data management and monitoring and other IT systems to enable the port to operate safely.
* Diagnose and resolve faults, including complex technical issues, across the full range of systems in a professional and timely manner.
* Escalate issues promptly to appropriate colleagues, management team or suppliers as necessary.
* Ensure actions taken are logged, root causes are investigated and understood, and future requirements are captured. Ensure information is shared appropriately and customers or stakeholders are kept updated.
* Install, monitor, maintain and administer navigation systems, infrastructure and software.
* Contribute to the development and creation of maintenance and replacement plans for company wide systems and associated infrastructure.
* Research and specify replacement equipment and assist with the procurement and assessment of new equipment, services and / or systems.
* Project manage replacement projects or provide a significant contribution as a key member of a project team.
* Create, update and maintain technical documentation, change control, approval and asset records.
* Act as team leader to colleagues (person in charge) and supervise contractors during on-site works ensuring work is completed in compliance with HSE regulations and requirements.
* Support compliance with GDPR and cyber security principles and work to achieve cyber compliance with the NIS directive.
* Undertake training and development to maintain specialism in systems and act as a specialist in multiple areas of the navigation systems' infrastructure estate.
* Contribute to the development and progression of colleagues within the whole team.
* Work in accordance with agreed service levels, department processes, policies and procedures.

Qualifications and Education Requirements:
* Hands on experience in a comparable role or setting.
* Thorough knowledge, understanding and application of relevant GDPR and cyber security principles as a minimum Cyber Essentials.
* Knowledge, understanding and application of related H&S regulations e.g., PUWER, LOLER, Working at Height, COSHH.
* Knowledge and understanding of the risks and relevant mitigations associated with the work of the team e.g., WaH, EMF and other hazards.
* Full driving licence.

Essential criteria:
* Technically proficient with in depth knowledge and thorough understanding of server-infrastructure (Hyper-V / HP), networking infrastructure (Ribbon, Fortigate, NEC, CISCO), cyber security infrastructure (PRTG, Cortex, Dark Trace, Syslog), telecoms infrastructure (Mitel).
* Demonstrate required skills and experience to quickly understand specialist systems such as VTDS, VCS for example.
* Ability to work at height to a routine level and achieve the relevant certifications required to perform the role.
* Pass and maintain certification for Sea Survival, Fire Awareness, Manual Handling, First Aid and Confined Spaces as well as other role specific requirements.
* Pass medical evaluation and maintain fitness levels to be able to fulfil the job role and to do so safely.
* Achieve and maintain security clearance as required and third-party sites (BPSS and CTC required).
* Logical and methodical diagnostic approach to faults and problems.
* Dynamic and self-motivated with excellent problem-solving capabilities and time management skills.
* Committed to self-development and continuing professional development to maintain, refresh and update relevant skills.
* Safety conscious and willing to develop and contribute to H&S practices within the team.
* Assertive and able to effectively challenge and supervise colleagues and contractors.
* Able to develop effective working relationships and promote and encourage team working and efficient use of time and resources.

Desirable criteria:
* Experience within the port industry and with port systems.
* Previous certification for working at height.
* Project management experience or qualification.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.