Software Development Support in Yatton, Somerset

Our client are seeking a Software Development and Support Officer to join their team based in Yatton.

We're seeking a motivated candidate looking to progress, develop and learn new skills.

The successful candidate will provide IT support on user applications. This will consist of supporting the ERP package along with customisation and reporting. Support may also apply to other applications, such as Microsoft Office, whilst making use of other support resources (internal or external) as required.

Responsibilities:

• Creation and development of software applications as required by the business - through a use of a variety of business packages and software applications provide solutions covering all aspects from initial customer engagement, through production and onto final delivery.
• Liaise with external parties with relation to IT needs
• Supporting department applications; to include training of users when required.
• Log support cases via telephone or email.
• Manage open works tasks, including prioritisation and escalation as agreed with the IT manager.
• Communicate to end-users, of varying degrees of experience, through a series of actions either by telephone, remotely or face to face.
• Provide of documentation and/or guides as required for processes and support.
• Liaise with the IT manager for continuous improvement on procedures and development requirements by business needs.

The ideal candidate would have the following:

• Self-motivated and willing to learn processes and skill sets as required.
• Communicates well - they would need to liaise with existing departments as well as external parties.
• Experience with ERP packages, knowledge of bill of materials.
• Experience with SQL, VB.Net, ASP.Net, PHP.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.