Senior Engineer – Field Quality (Chassis) in Crewe, Cheshire

Job Description

This role can directly influence customer satisfaction and requires specialist experience in Vehicle Engineering/Quality within the automotive industry. The right person will be responsible for supporting perfomance targets. Must be experienced in Chassis/Powertrain /Electrical / Body & Trim). You will also be responsible for After-marktet, customer satisfaction analysis and must liased with key stakeholders to ensure improvement priorities for Chassis/Powertrain /Electrical / Body & Trim.

Essential

* A minimum of 5-10 years' experience in a related Engineering position.
* Communication skills across all business levels.
* Basic budget tracking and control.
* Customer relations experience preferable.
* Significant experience of timely, accurate diagnosis & logical problem-solving methodologies.
* Experience of working to challenging targets and tight deadlines under pressure.
* Customer service-orientated ethos and a proven track record of excellent customer satisfaction.
* Computer literate with a demonstrable level of experience of data input and retrieval from computer software and systems including Word / Excel / PowerPoint / Access / SAP systems.
* Knowledge of the Automotive industry, Products and Dealer practices.
* Competent usage of vehicle diagnostic equipment including data interpretation.

Education

* Engineer with or working towards accreditation.
* Educated to HND or Degree level in Mechanical Engineering or significant equivalent experience.

Disclaimer:

This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission. Where the role is marked as Outside IR35 in the advertisement this is subject to receipt of a final Status Determination Statement from the end Client and may be subject to change.