Tier 2 Support Engineer

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Tier 2 Support Engineer

A small but award winning IT Cyber Security Vendor is looking to hire a Tier 2 Support Engineer. The successful candidate will have a strong background in Windows Server 2012, Active Directory, Direct Access, Firewall,/ VPN and ideally an IT Security background. Based in Central Reading paying a basic salary of up to £35,000 BOE

Job Description

Tier 2 Support Engineer - Reading - £30,000 - £35,000

My client, an award winning IT Security Vendor is currently looking for a talented 2nd line support engineer to join as a member of the global support team.

This role will be responsible for handling post-sales support calls from the global customer base, with priority given to UK/EMEA based customers.

The role will be responsible for supporting the company's range of secure remote access, perimeter security and authentication products.

The role offers the potential for progression as the business is in a period of strong growth.

Knowledge Required: A combination of the following:

" Microsoft technical skills including Active Directory, Windows Server 2012R2, DirectAccess/RRAS role, Windows 7, 8 & 10 Enterprise, PowerShell, Azure and Office 365. A knowledge of TMG2010 and UAG2010 would also be an advantage
" Security technical skills including Authentication, Federation, Kerberos, PKI, Firewall, remote access, VPN, IDS
" General technical skills including Networking, virtualisation skills (Hyper-V & VMware), Routing, switching, VLAN, IP Addressing, TCP/IP
" General technical skills including Networking, virtualisation skills (Hyper-V & VMware)

Qualifications preferred:
Microsoft MCP, MCTS, CompTIA
Excellent phone manner and communication skills

In return we offer exposure to project based work, career development and an excellent company culture!

Please email your CV or contact David Bennett on 02392 228294

This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions.

Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

David Bennett

David Bennett profile edited

I specialise in the recruitment of pre-sales, professional services and support engineers with a PKI, IAM or encryption background. I have forged a fantastic relationship with five major UK PKI vendors and have a trusted reputation with the consultants in this market.