Technical Support Engineer

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Technical Support Engineer

You will be working in the Technical Support Centre, which has recently just gone through a £1million refurbishment that has created a great environment to work in, with established professionals, great tech and an excellent career progression. This role involves front line customer contact. You will be the first point of contact for the customer base via telephone or e-mail.

Job Description

Technical Support Engineer
Location: UK-Berkshire-Reading
Salary: £25,000 - £28,000 + Shift allowance

***You will be working as part of a team of 8 Engineers, each working shifts. The shift pattern is defined over an 8 day period with a 4 on/4 off rota covering days and nights***

Company Overview
Our client are one of the UK's leading IT Infrastructure Solutions providers, with outstanding vendor partnerships. They are a company that thrives on career development and work with employees to ensure that they feel that there are opportunities to grow, develop and progress.
This is a Fantastic Opportunity to join the organisation as a Technical Support Engineer.

Role Overview
You will be working in the Technical Support Centre, which has recently just gone through a £1million refurbishment that has created a great environment to work in, with established professionals, great tech and an excellent career progression.

This role involves front line customer contact. You will be the first point of contact for the customer base via telephone or e-mail.

You must be competent in the following technologies:
- Microsoft Infrastructure Support background (Exchange, Active Directory etc.)
- Basic IP/Routing/VPN Connectivity
- Basic Cisco/Checkpoint
- Basic Microsoft Windows
- As customer site visits maybe necessary from time to time, a clean driving licence is preferable.

***You will be working as part of a team of 8 Engineers, each working shifts. The shift pattern is defined over an 8 day period with a 4 on/4 off rota covering days and nights***

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Sam Gerrie

Cropped profile

I specialise in recruiting for permanent IT opportunities. It is a fantastic opportunity working at ARM and having the chance to find people their dream job.