Technical Support Engineer

Applications have now closed

Please visit our main job board to see all our current vacancies.

Technical Support Engineer

My client are a UK leading Solutions and Managed Service provider with a real passion for developing their people and due to continued success and growth are a Technical Support Engineer to be based in Manchester

Job Description

Technical Support Engineer
Manchester
£25,000 - £35,000pa

My client are a UK leading Solutions and Managed Service provider with a real passion for developing their people and due to continued success and growth are a Technical Support Engineer to be based in Manchester

Key Responsibilities:

* Resolving incidents escalated within the support team
* Assisting other members of the technical team
* Working with Clients utilising Enterprise technologies
* Working closely with Infrastructure and Solutions team to improve pro-active services
* Escalating cases to field based engineers when required

Skills and Experience

* Strong knowledge of Microsoft based operating systems with emphasis on Server 2008 / 2012
* Knowledge of Active Directory (AD)
* Networking Experience (LAN, WAN, Wi-Fi)
* Microsoft Exchange Server 2007, 2010, 2013
* Microsoft SQL Server 2008 / 2012 Administration
* Networking
* WatchGuard Firewalls
* HP Networking
* Cisco Firewalls / Switches (Nexus & Catalyst)
* Virtualisation
* VMWARE vSphere
* Microsoft Hyper-V
* NetApp Data, troubleshooting and support
* Appreciation of ITIL standards

Accreditations:

* MCSE (Server 2008+)
* ITIL Foundation

This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions.

Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. Our industry coverage includes, but is not limited to: Infrastructure and Built Environment, IT (including Security, Communications, SaaS, ERP, IT Sales, and more) Oil and Gas, Defence, Engineering and Technology, Technical Sales, Energy, Space, Telecommunications, Manufacturing and much, much more. We will never send your CV without your permission.

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Elliot Hall

Elliot-Hall-(edited)

Companies need to ensure that their IT facilities are adequate and correctly staffed, otherwise they risk falling behind.  I work across multiple roles so my skills need to be well rounded however, I do have a slight preference for more technical roles.