Service Transition Planning & Support Manager

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Service Transition Planning & Support Manager

Service Transition Planning and Support Manager (SIAM) Central London Permanent position **SC Clearance is required for this position, therefore you must be willing and able to undergo this process** This is an exciting opportunity someone with proven SIAM experience and able to liaise with a breadth of people at all levels and deliver on Service Transition projects. Contact me directly for a confidential conversation

Job Description

Service Transition Planning and Support Manager
Central London
Permanent position
Apply now for salary information

We have a new and exciting opportunity for a Service Transition Planning and Support Manager to work with a high profile government customer for a permanent role based in Central London.

**SC Clearance is required for this position, therefore you must be willing and able to undergo this process**

Role responsibilities;

* Oversee Project Transition activities
* Approve Service Readiness criteria and authorisation
* Acts as a subject matter expert in the SIAM solution across all ITIL processes
* Oversees all compliance and assurance processes for Transition into Service
* Ensures complete Service Design Packages (SDPs) are handed off as part of Service Transition
* Ensures adequate resources are available, as needed, for scheduling as part of Service Readiness
* Coordinate ITSM tooling requirements to support service transitions.
* Acts as the primary interface to senior customer and Supplier stakeholders for all Service Transition activities

Essential Skills and Experience

* ITIL Process development and implementation
* Extensive experience within service delivery organisation
* Experience in delivering complex ICT Service management programs
* Highly analytic and detail oriented, with an ability to demonstrate command of the details while articulating them to a higher level
* Ability to effectively coordinate multiple, concurrent activities
* Ability to interact effectively with internal and external customers & senior program management
* Hands on operational experience in a complex multi-tower service model

This is a senior position seeking someone with proven SIAM experience and able to liaise with a breadth of people at all levels and deliver on Service Transition projects.

For more information please APPLY now for a confidential conversation

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Rianna Toombs

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My role allows me to deliver professionals into exciting and challenging positions across the IT and technology sector. I also have responsibility for several major accounts within ARM and thoroughly enjoy working together with companies to find them the best talent for their business needs.