Application Support Lead - Payments

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Application Support Lead - Payments

Application Support Lead - Financial Services - London - Up to £50,000 (dependent on experience)

Job Description

Application Support Lead - Financial Services - London - Up to £50,000 (dependent on experience)

A Global financial services company focused on payment processing.

As an Application Support Lead you'll be acting as the first point of escalation for technical and application support to the 24/7 operation of the production environment ensuring that service delivery meets the required standard. You'll be required to deliver professional 2nd/3rd line application support for middleware and integration systems as well as monitoring and reporting of the system and team performance.

This role can be based in either their Central London or Richmond office.

Responsibilities:
- Technical/application support on a 24/7 operation, delivering 2nd/3rd line support for middleware and integration systems
- Monitoring and reporting on the production environment service and the team's performance ensuring they are in line with OLAs
- Identifying opportunities for a more effective use of resources across the operations
- Setup, deployment and training of global teams
- Completing work within agreed timescales

Required Experience:
- Extensive experience in Application/Production Support
- Managed teams on a Global scale
- Windows based environment
- Writing and using transact-SQL
- Administering, configuring and maintaining a multi-tier environment (OpsView - Nagios, MS SQL/Windows, XML, Splunk and Python/Powershell)
- ITIL

If you'd be interested in finding out more please apply online now, should your experience be relevant we shall be in touch to discuss the opportunity with you in more detail.

Application Support Lead - Financial Services - London - Up to £50,000 (dependent on experience)

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.