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A demanding position which requires an individual to work flexibly and travel across Northern Ireland and Ireland and also use their own initiative in a fast moving environment.

Job Description

Main Duties and Responsibilities

Managing Heating Engineers across all planned servicing contracts ensuring a minimum quota of jobs is completed daily and ensuring that they are on the job at 8.30am and leaving their last job at 5.00pm

Managing administration staff within office to ensure planned servicing

Ensure that servicing works are carried out in line with target dates/KPI’s.

Ensure servicing figures are met for each client.

Scheduling planned works to include boiler upgrades, kitchen upgrades etc

Ensuring good working relationship maintained between clients and CTS Projects.

Attendance at monthly meeting and actioning all points raised thereafter

Delegating/assigning works to Client Services Team – ensure follow up

Assignment of jobs to engineers (ensuring qualified engineers sent to correct job)

Ensure billing figures are completed correctly

Challenges to KPI Reports (monthly)

Dealing with queries from client –resolution of escalated cases

Any other duties required to discharge the duties required by the employer

Qualifications and Experience

Valid CSR Card or formal Health and Safety Training

Full UK Driving License

Experience in heating industry

GasSafe Qualifications and preferably OFTEC too

Minimum 7 years’ experience of managing staff in a planned maintenance role

Please contact David on 02038240860/07849129737 or email

Advanced Resource Managers Engineering Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

David McGreevy

David McGreevy profile (1)

I mainly deal with commercial staff in the property and construction sector, inside the M25 region. I work with developers, contractors and cost consultancies to help them source the right candidates and also help people in these sectors to find their next perfect opportunity.

Jonelle Odairi-Foxe