IT Engineer (3rd Line Support)

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IT Engineer (3rd Line Support)

Are you a customer-focused IT Support Engineer with strong Microsoft support experience at 3rd Line Level? Would you like to work for a true specialist in technology solutions across multiple industry sectors? A 3rd Line IT Support Engineer is required to support an ICT Infrastructure - this is a permanent position based in Lewes, East Sussex

Job Description

3rd Line IT Support Engineer - Lewes
Permanent

Are you a customer-focused IT Support Engineer with strong Microsoft support experience at 3rd Line Level?

Would you like to work for a true specialist in technology solutions across multiple industry sectors?

If so, we have a fantastic opportunity for you in Lewes, East Sussex

Who are they?
A pioneering technology specialist, who provides technology and network services to many of the UK and Ireland's largest and most mission-critical operational systems

They work with customers across a range of sectors, from Public Safety to Defence, Transport to Service Providers

What do they need?
An IT Support Engineer who operates at 3rd Line Level and specialises in supporting Microsoft applications and services; i.e. Windows, Exchange, Active Directory

What will I be doing?
* Day-to-day, you will support a mission-critical emergency service system, supporting Microsoft systems and applications
* You will provide management of Active Directory, DNS and WINS and perform OS Builds using imaging technologies such as SCCM or Ghost
* You will be part of a 24x7 rota 1 week in every 4, supporting 28 sites in the UK

What will I bring?
* A proven IT Support background, spanning 2nd and 3rd line support of Windows operating systems and applications
* You will have proven supporting experience with Windows OS 2012 and 2016, Active Directory, Exchange, SharePoint, DNS & WINS
* As an IT Support Engineer you will have exposure to OS builds, typically using imaging technologies such as SCCM or Ghost
* You will have exposure to working to strict SLAs

For this position you must be eligible and willing to go through full Government Security Clearance

You must also hold a full UK Driving License

Benefits
25 days holiday + bank holidays, Holiday Buy/Sell, Pension, Employee-funded Car Leasing Scheme, Occupational Health

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Rianna Toombs

Cropped profile 2

My role allows me to deliver professionals into exciting and challenging positions across the IT and technology sector. I also have responsibility for several major accounts within ARM and thoroughly enjoy working together with companies to find them the best talent for their business needs.