I specialise in permanent recruitment for information technology positions in the public and private sector. I excel at building relationships whether that’s internally within the business and my team, or with our clients. I encourage my team to do the same and together we deliver an outstanding level service to a wide range of customers.
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Are you a highly organised administrator with exposure to IT projects or Service Management? Could you work in a fast-paced environment to tight deadlines?
Job DescriptionIT Service Management Administrator - Basingstoke
6 Month FTC
Are you a highly organised administrator with exposure to IT projects or Service Management?
Could you work in a fast-paced environment to tight deadlines?
If so, we have a 6 month FTC available in Basingstoke, for an IT Service Management Administrator.
Who are they?
A global leader in the manufacturing industry, they employ over 3000 people globally and are listed on the London Stock Exchange, with revenues in-excess of £450 million.
Basingstoke is the company's HQ and from there they control run operations all across the UK, Europe and beyond. In our daily lives, the organisation plays a central role in how we function and they are key to the UK's ability to be a significant player in the global economy.
What do they need?
A good Administrator, with superb organisational skills and an IT background (ideally in Service Management) to assist the Service Design Manager with a specific project.
What will I be doing?
Documentation - placing these into the correct templates
QMS - Creation and management of a quality management system to track documentation and numbering system
Taking Minutes when required
Managing Change requests and seeking approval
Going through the backlog of closed Change Requests and ensuring they have been reviewed and closed-off
Creation of a Service Catalogues
Assisting the Service Design, Transition and Change Manager with any additional tasks
What will I bring?
First and full-most you will be an organised individual, with excellent attention to detail
Excellent administration skills - minute-taking, documentation, data input
A background in IT projects or Service Management as an administrator
Knowledge of how a Service Desk operates would be a bonus
Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.