HR & Payroll Advisor

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HR & Payroll Advisor

Are you a Payroll Specialist looking for a new challenge? Ready to take on numerous international clients? My client is looking for someone with excellent attention to detail and a strong work ethic to join its fast-paced team on a contract basis in Broughton, North Wales.

Job Description

The HR & Payroll Advisor will work as part of a HR Administration & Data Processing team within a Shared Service Centre processing monthly data input and administration for a number of different clients, in adherence with agreed service levels.

On a day-to-day basis you will need to use your HR & Payroll processing knowledge to input data and pick up administration processes to enable the accurate running of the payrolls.

There will be an expectation for you to improve, implement and maintain HR & Payroll procedures, introducing best practice and internal control procedures where appropriate.

In addition you will be expected to speak to customers on the telephone dealing with queries and answering emails professionally with a strong customer service focus.


* Payroll related transactions across the client base.
* Time related transactions across the client base such as:

- Overtime
- Shift Changes
- Sickness
- Phased Return To Work
- Time Sheets

* Administration related transactions across the client base such as:

- Contract Creations
- Promotion Letters
- Maternity Leave
- Position Management

* Query Management either via telephone or e-mail.
* Management of customer complaints.
* Be involved in testing of SAP system configuration changes as required.
* To produce accurate, timely and professional KPI information for both clients and HO Central.
* Maintain Epay tool and first line of support in dealing with employees queries.
* Mail Merge Documents - Letters to support internal mail shots and divisional correspondence


* Individual must be both customer and results orientated with a sound logical approach to achieving tasks and objectives.
* Able to work using own initiative to develop effective solutions to problems.
* Must also be a team player and proactively assist other team members when needed.
* Have a strong 'personal branding' and demonstrate a 'can-do' attitude in all areas.
* Ability to work under pressure to agreed deadlines.
* Work with minimum supervision, self-motivated.
* Excellent interpersonal skills, be well organised and have a flexible approach.
* Committed to support continuous improvements.
* Good knowledge of administration processes within an office environment.
* Work well within a team environment.
* Organisational and planning skills are an essential part of the role.


* Minimum of two years experience within a payroll environment, with particular focus on HR Administration Skills, Data Input and Payroll Queries.
* Experience of a computerised payroll system (SAP would be desirable).
* Knowledge of PAYE, SMP, SPP, SSP, Student Loans, Pensions and other deductions.
* Working in an office environment performing all levels of administrative duties
* Proven customer service experience both verbal and written.
* Use of Microsoft Office, especially Word and Excel.


* Good standard of academic education and/or relevant vocational training

Advanced Resource Managers Engineering Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Rosy Hill


The range of roles I help recruit for is as wide as it is varied. In the (ARM Corporate Services) Engineering Division, I support a range of high profile global companies within the defence, satellite and telecommunications industries, which means an ongoing, steep, learning curve.