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Cloud Technical Specialist
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Cloud Technical Specialist
To provide the Technical expertise in relation to configuring, maintaining and supporting the assigned Cloud Hosting services within Azure and AWS, and supporting underlying operating systems such as Windows and Linux
Job DescriptionCloud Technical Consultant
To provide the Technical expertise in relation to configuring, maintaining and supporting the assigned Cloud Hosting services within Azure and AWS, and supporting underlying operating systems such as Windows and Linux. Supports the Cloud Service Delivery Manager in ensuring that suppliers deliver service against contracted outcomes and that identified actions to maintain or improve levels of service are implemented so that service level agreements and key performance indicators can be met and exceeded Works with other members of the Incubator team to ensure that a seamless service is provided to those consuming Cloud Hosting services, regardless of any delineation between roles.
Actively captures and shares lessons learnt and experiences to improve future service
The role: o Provision, configure, build and maintain Azure and AWS resources (manual and automated) using existing processes
o Provide 1st, 2nd and 3rd line support for Cloud Hosting services and underlying IaaS OS and PaaS
o Participate and/or lead as appropriate, the investigation of root causes of faults and recommends an appropriate course of action for resolution of incidents and prevention of repetition
o Engage with Cloud Suppliers to ensure a swift resolution of any faults and effective management of the on-going service
o Provide technical expertise and consultation regarding the operational management of the Cloud Hosting services.
o SME for Cloud technology and designs, advising on designs or cost saving opportunities where appropriate
o Supports the Service Delivery Manager in ensuring end-to-end service ownership is effective
o Operation, fault finding and optimisation of all our cloud technologies and supporting systems
o Support and input into enhancement of Cloud based Hosting Environments o Document best practice guidance and support service transitioning to the operations teams, assist with enhancement of Cloud Operating Model
o Work on a 24x7 on-call basis to provide call out support when needed Skills that are needed:
o Mandatory technical skills Windows 2012 and Azure build and troubleshooting support, (MCSE type qualifications appreciated) AWS and Linux build and troubleshooting support PowerShell or bash maintenance and basic creation Optional technical skills Some or all of the following would be beneficial or ability to learn.
This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions.
Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.