Account Manager/ Sales Specialist (Managed Services, Cloud)

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Account Manager/ Sales Specialist (Managed Services, Cloud)

Account Manager/ Sales Specialist (Managed Services, Data Centre, Cloud) Slough, Berkshire £30,000 - £35,000 base + Commission- OTE £60-70K Recruiting for 4 vacancies The role of Account Manager is predominantly an Inside Sales role and acts as the point of contact for the customer and develops long term customer relationships. He/she is responsible for delivering against margin sales targets as well as engaging with other stakeholders to deliver customer requirements as necessary.

Job Description

Account Manager/ Sales Specialist (Managed Services, Data Centre, Cloud)
Slough, Berkshire
£30,000 - £35,000 base + Commission- OTE £60-70K
Recruiting for 4 vacancies

An international IT solutions and managed services provider based in Slough, Berks with extensive expertise in communications, data centre, cloud and managed services.
Operating on a global scale, they partner with leading technology vendors such as IBM, HPE, NetApp, VMware and Cisco.

The Role:
The role of Account Manager is predominantly an Inside Sales role and acts as the point of contact for the customer and develops long term customer relationships. He/she is responsible for delivering against margin sales targets as well as engaging with other stakeholders to deliver customer requirements as necessary. Additionally, the Account Manager will ensure the CRM system is updated accordingly during their contact with the customer.

Account Manager performance indicators:
- Achieve annual margin target and deliver against personal, team and company KPI's
- Customer retention and growth targets against an assigned set of accounts.
- Build and execute a contact strategy for each customer account.
- Build strong relationships with decision makers across the account base.
- Proactively identify new business opportunities across the account base and work with the relevant department to win the business.
- To understand the competitive environment within their customers.
- To manage CRM, ensuring that all contact information is current and accurate and any data issues are resolved in a timely way
- Develop the skills and knowledge required company portfolio of products and propositions.
- Recognises and delivers against opportunities for business growth via a multi-channel approach.
- Provide support to field based sales team as and when appropriate

Account Manager Skills/Experience:
- Demonstrable successful track record in a similar sales role in the IT / Telecoms / Internet industry
- Previous experience growing and retaining revenues across a given account base
- Proven track record of achieving targets and meeting KPIs
- Excellent interpersonal skills
- Ability to analyse customer needs and recommend solutions which meet those needs
- Excellent time management and organisational skills and the ability to prioritise own workload
- Ability to work on own initiative
- Able to handle account issues in a patient and friendly manner

Benefits include commision, 25 days holiday, private medical, life assurance, group pension, flexible benefits.

This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions.

Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Adam Vaughan

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Meet Adam, he specialises in IT, sourcing permanent candidates for small to global organisations, including security cleared roles, covering entry level positions, niche developers and CTOs.