3rd Line Exchange/Messaging Specialist Engineer

3rd Line Exchange/Messaging Specialist Engineer

3rd Line Exchange/Messaging Specialist Engineer Location: Reading Salary: £50,000 + £4,000 car allowance + benefits Type: Permanent An experienced 3rd Line Exchange/Messaging Specialist Engineer is required to provide in-depth, rapid response, high-quality customer support to ensure the continuing functionality of all customers that receive a Managed Service from our Microsoft Gold Partner client based in Reading, Berks.

Job Description

3rd Line Exchange/Messaging Specialist Engineer
Location: Reading
Salary: £50,000 + £4,000 car allowance + benefits
Type: Permanent

***You will be working as part of a team of 8 Engineers, each working shifts. The shift pattern is defined on a 2 week rotation basis 5 days per week Mon-Fri, early shift is 7am-3.30pm and late shift is 11am- 7.30pm***

An experienced 3rd Line Exchange/Messaging Specialist Engineer is required to provide in-depth, rapid response, high-quality customer support to ensure the continuing functionality of all customers that receive a Managed Service from our Microsoft Gold Partner client based in Reading, Berks.

As a 3rd line Exchange/Messaging Specialist Engineer you will be working as a member of the managed service function. Providing technical support on a 24x7 basis to many customers with offices predominantly in the UK but with many European offices and some global clients as well. This will involve the monitoring and pro-active management of various systems (all being remotely based) via secure internet connections. The managed service function operates a shift system of early and lates, and you will also be expected to be -"on-call' out of hours for the provision of support (this may involve presence in the office or at customer site).

3rd line Exchange/Messaging Specialist Engineer must be competent in the following technologies:
- Exchange- 2007 to 2016 versions (on-prem\Hybrid) - ESSENTIAL
- Windows Server, Clustering Services, Active Directory / federated services
- SQL Administration and Support
- SCCM
- MS Azure \Private, Public and Hybrid Cloud experience
- Office 365 suite
- Backup exec, Veeam, Cloud backup (ASR)

Ideally you will also hold either a- MCSE- Messaging or MCSA- Office 365 certification.

You will also need to be a good problem solver with the ability to deal with technical customers at third line skill levels. Technical Consultants are expected to be self-motivated with an on-going desire to maintain their knowledge level at the forefront of technology.

***You will be working as part of a team of 8 Engineers, each working shifts. The shift pattern is defined on a 2 week rotation basis 5 days per week Mon-Fri, early shift is 7am-3.30pm and late shift is 11am- 7.30pm***

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Aaron Lofthouse

aaron lofthouse profile

I specialise in virtualisation and storage recruitment. I’m constantly speaking to candidates working for some of the industry’s biggest and most interesting players. I secure new opportunities for engineers, consultants and architects. This includes pre and post sales delivery, as well as end users.

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