3rd Line Engineer - Exchange

3rd Line Engineer - Exchange

3rd Line Engineer- Exchange Location: Reading, Berks Salary: £40,000 - £50,000 + £4,000 car allowance + pension Type: Permanent An experienced 3rd Line Engineer with strong background in MS Exchange, is required to provide in-depth, rapid response, high-quality customer support to ensure the continuing functionality of all end clients that receive a Managed Service.

Job Description

3rd Line Engineer- Exchange
Location: Reading, Berks
Salary: £40,000 - £50,000 + £4,000 car allowance + pension
Type: Permanent

***You will be working as part of a team of 8 engineers, each working shifts. The shift pattern is on a 2 week rotation basis working 5 days per week Mon-Fri, the early shift is 7am-3.30pm and the late shift is 11am- 7.30pm***

An experienced 3rd Line Engineer with strong background in MS Exchange, is required to provide in-depth, rapid response, high-quality customer support to ensure the continuing functionality of all end clients that receive a Managed Service.

As a 3rd line Engineer you will be working as a member of the managed service function based at our clients offices in Reading, providing technical support on a 24x7 basis to many end clients with offices predominantly in the UK but with many European sites and some global clients as well. This will involve the monitoring and pro-active management of various systems (all being remotely based) via secure internet connections. The managed service function operates a shift system of early and lates, and you will also be expected to be 'on-call out of hours for the provision of support (this may involve presence in the office or at customer sites)

You must be competent in the following technologies:
- Exchange all versions up to 2016 (on-prem\ Hybrid) - ESSENTIAL
- Windows Server, Clustering Services, Active Directory / federated services
- Azure \Private, Public and Hybrid Cloud experience
- Office 365 suite
- Backup exec, Veeam, Cloud backup (ASR)

Ideally you will also hold a current MCSE- Messaging or MCSA- Office 365 Microsoft certification

As a 3rd line Engineer you will also need to be a good problem solver with the ability to deal with technical customers at third line skill levels. Technical Consultants are expected to be self-motivated with an on-going desire to maintain their knowledge level at the forefront of technology.

***You will be working as part of a team of 8 engineers, each working shifts. The shift pattern is on a 2 week rotation basis working 5 days per week Mon-Fri, the early shift is 7am-3.30pm and the late shift is 11am- 7.30pm***

Advanced Resource Managers IT Limited operates & advertises as an Employment Agency for permanent positions and as an Employment Business for contract/temporary positions.

Key Consultant

Adam Vaughan

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Meet Adam, he specialises in IT, sourcing permanent candidates for small to global organisations, including security cleared roles, covering entry level positions, niche developers and CTOs.

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