2nd Line Support Analyst

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2nd Line Support Analyst

My client is currently looking for a 2nd Line Support / Desktop Specialist for a 3 month contract based in London. * A strong understanding of Windows Server, IIS, Active Directory, Microsoft Office including legacy on premise Backend Application servers. * Advanced knowledge of Microsoft Office (365 Suite) and Windows 10 is required. * Troubleshooting, installation, configuration, maintenance and report writing skills will be used on a regular basis.

Job Description

IT Support Engineer/ 2nd Line Support Analyst
London
3 months +
£130 a day

My client is currently looking for a 2nd Line Support / Desktop Specialist for a 3 month contract based in London.

* A strong understanding of Windows Server, IIS, Active Directory, Microsoft Office including legacy on premise Backend Application servers.
* Advanced knowledge of Microsoft Office (365 Suite) and Windows 10 is required.
* Troubleshooting, installation, configuration, maintenance and report writing skills will be used on a regular basis.
* An MCSE/MCSA/CCNA qualification together with knowledge of ITIL is desirable and recommended.
* This is a highly technical, client facing and challenging opportunity, to work for a stable, medium sized organisation.
* The ideal candidate will be technically astute, proactive, resourceful, an excellent customer focused communicator who is willing to be flexible between 1st and 2nd line support duties as demand and resources dictate.
* The environment is challenging and progressive with a focus on rollout of additional features of Cloud and Office 365.
* Working within a small but dedicated team delivering a comprehensive and feature rich portfolio of IT Services

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Key Consultant

Elliott Brooks-Stephenson

Elliot Brooks-Stephenson Profile

I focus on delivering IT staffing solutions to our high-profile clients, on a contract basis. I cover a wide range of roles across a variety of corporate clients, using my expertise to quickly source the ideal candidate.