ARM celebrates 20 years and takes a look ahead

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ARM at 20. Two decades of forging the way in technology and engineering recruitment.

Our Chairman, Paul Huntingdon, is certainly a visionary. Recruitment back in 1996 was a very different proposition. The industry was crying out for firms with a highly professional, consultative approach – wanting recruiters that were driven by a focus on service and a passion to help their customers succeed. 

So he launched ARM, specialising in recruiting skilled contractors and permanent hires in technology and engineering.

We’ve come a long way. From small beginnings all those years ago, today ARM is in the top 4 of the UK’s largest engineering recruiters and a top 20 IT player. We have won over 40 awards in the last 10 years, and we even grew through the recession, generating a 58% increase in revenue over the last five years to £120 million and a 42% increase in headcount to 169*.

And we are incredibly proud to be a recruiter of choice in our chosen sectors: cyber security, defence & aerospace, infrastructure & built environment, information technology, manufacturing & technologies, marine & shipping, oil & gas and vehicle technologies. 

There’s a lot to shout about. You can find out much more on our new website and take a moment to watch our launch promo video, but read-on for a snap shot of the firm and our fast-moving markets.

The ARM difference

Household names to high growth start-ups turn to us to source the highly-skilled people they need and candidates select us because they know we can help them work on some of the most exciting projects in their space.

Over two decades, we have built up a wealth of knowledge of our specialist markets and a vast network of several hundred thousand skilled candidates. In that time, we have recruited peopleto more than 13,500 jobs at over 1,650 organisations.

The focus on service and professionalism is as important now as it was in 1996. We value our clients and candidates enormously and recognise that every single job opportunity and individual is unique. “We know that what we do changes people’s lives and supports organisations’ growth strategies, so we work really hard to make sure that clients get the people they need; and individuals get access to great career opportunities,” comments John Dunaway, Managing Director of ARM Specialist Markets.

Doing a brilliant job is everything to us and it’s why many of customers come to us through personal referral, and return to us again and again. Our clients have been with us for an average of eight years – and some of them since we started.

Of course, we can’t be successful without a great team ourselves. We are proud to be a place where people want to work, and we put a lot of effort into this, with defined career paths and a culture of openness, support and flexibility.

We also benefit from being part of the Serocor Group, one of the most innovative and ambitious recruitment and talent management organisations in the industry. The group has an exceptional board, including our founder, Paul, and our Chief Executive, Mike Gawthorne, and we work closely with the other businesses in the group: Optamor, providing outsourced recruitment solutions; Hawker Chase, which conducts executive search; digital recruiter Bloc; and Serocor Solutions, the organisation’s centralised support service.

Massive transition in the Technology and Engineering industries

So how have our markets changed in the last 20 years?

For a start, Google didn’t even exist back in 1996 – the world had to wait two more years for that landmark arrival. And, of course, everything has changed beyond imagination ever since with the meteoric rise of the internet. There has been rapid evolution in the kinds of skills that organisations need and how people work; access to information, collaborative tools and the ability to work on the move and remotely through mobile technology being three of the biggest advancements. 

Engineering, too, has experienced big change, impacting the skills employers need. To look at just a few examples, rail has seen huge development following the privatisation of British Rail in 1997, through to Crossrail today. There has been constant innovation in aircraft efficiency, and investment has piled into oil and gas to enable energy production to become more effective.

Looking ahead, it’s impossible to predict how things will be in 2036, but for sure we can expect the internet and mobile devices to continue to change every aspect of the world. In the automotive sector, electric vehicles – maybe even driverless cars – could become mainstream, and in energy, we’ll be far more dependent on renewable energy than we are now.

As for where work gets done, technology will make it increasingly easy for people to do their business wherever it suits them, rather than having to sit within the four walls of a specific office. There will be massive benefits to companies that can become truly progressive in their adoption of remote working practices, not least in potentially huge real estate cost savings.

“Whatever happens, times will continue to be very exciting in technology and engineering recruitment,” says Leon Howgill, Managing Director of ARM Corporate Services. “We look forward enormously to helping our clients, our candidates and our own people make the absolute most of the opportunities ahead. Thank you for celebrating our milestone birthday with us and here’s to the next 20 years!”

*Group data for financial year ending 28 February 2015