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Junior Business Manager
Reading (commutable from Oxford, Swindon, Slough, High Wycombe, Basingstoke, Guildford)
Graduate business manager to provide sales support to the Business Managers, focused on the successful delivery of projects within the Commercial Department, achieving departmental strategic and sales objectives.
" Working with Business Managers to provide support in the management of strong working relationships with new and existing customers, at all levels.
" To process and manage customer orders including providing customer communications.
" Working with Business Managers, assist in the management of customer projects throughout the business in a co-ordinated, focused, structured and well controlled manner, using the designated tools and processes. This will include:
" Timely order processing and issue of associated paperwork to include quality documentation.
" Co-ordination of engineering, manufacturing and purchasing involvement in customer projects.
" Providing relevant commercial input into the creation and maintenance of Project plans.
" Progress reporting on the project, both internal and external
" Risk and Issue management
" Pipeline planning and stock levels where applicable
" Provide cover during holiday periods for co-workers
" To answer customer enquiries.
" To provide quotations and proposals in a structured and timely manner, following the departmental systems.
" To build and develop relationships internally with other members of the Project Team, in particular Manufacturing Project Managers, Design & Engineering, Quality and Purchasing divisions.
" To liaise with the Stores department to despatch assemblies and components, to include the method of despatch, ensuring customer charges if applicable.
" To liaise with the Accounts Department and the Customer to ensure that the account is kept up to date, and within agreed credit limits.
" Manage circulation of customer technical documentation including parts and price lists, manuals, technical bulletins and assembly drawings, where appropriate.
" 10. As required to work with quality and IT teams to develop systems and processes in order to support continuous improvement practices.
" To attend annual Performance Management and Review Meetings and agree annual objectives and a Personal Development Plan (PDP).
" To support departmental meetings and the development of department.
" To observe the Health and Safety rules at all times.
" To follow the company Quality procedures at all times.
" To carry out any reasonable additional duties as requested by management.
" Educated to degree level
" Microsoft Office suite (Excel, Word, Powerpoint)
" Knowledge of business operating systems i.e ERP/MRP
" Preparing proposals/quotes
" Excellent oral and written communication skills
" Excellent organisational skills
" Initiative and enthusiasm
" Ability to work constructively under pressure
" Ability to work to tight deadlines
" Strong motivational skills and good project management ability
" Ability to build strong working relationships- externally and internally
" Flexible approach to work
" Excellent interpersonal skills
" Good IT skills
" Awareness of confidentiality
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