Please check your email .
2nd Line Support Specialist - English & Arabic Speaking
Location: Dubai, United Arab Emirates
Salary: Dependant on experience (AED) + Package
Are you interested in joining a British FTSE 250 company with a global reach who are soon to be opening a brand new facility in Dubai? This growth is off the back of a new product launch where handheld scanners will be integrated in to the tobacco supply chain industry. This is the opportunity to be at the forefront of the business, building strong relationships whilst providing expert technical support, deployment and maintenance on a variety of technical solutions to an array of customers in the region.
As an IT Systems Integration Specialist, you will be responsible for providing technical application integration services to the clients end users, including project managing the scope, configuration, integration, on-boarding, delivery and on-going maintenance ensuring compliance with SLA's/OLA's and working to ITIL frameworks.
Ideally, you will be currently working within a similar IT/application integration role within a business-to-business environment. You will not be a stranger to travelling for work and you will be an excellent communicator, both in English & Arabic. You will also be training others on how to use software/hardware products and educating others on best practice.
" Degree qualified in an IT or Engineering Discipline.
" Fluent in English & Arabic - this is essential.
" A proven track record of integrating IT systems within a role where you are expected to travel.
" A strong communicator who can deliver impeccable service to the end customers.
" ITIL certified or a background working in an ITIL environment (Incident, Problem & Change Management)
" A proven background working within a complex IT environment would be beneficial.
" A proven background providing technical integration of IT applications.
" A good knowledge of SQL scripts, Stored Procedures and XML messaging systems.
" A good knowledge of SSL certificates, network switching & tracing and virtual server platforms.
This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions.
Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.
Register with ARM's job board to receive the latest opportunities that match your criteria straight in your email inbox, manage your job search and receive our newsletter.
Looking for a different recruitment experience? Work with an award-winning multidisciplinary team of technology and engineering recruitment experts, find out exactly what makes ARM stand apart.