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Service Desk Engineer

Service Desk Engineer

Salary: £18,000 - £25,000

Location: Fareham

A Service Desk Engineer is required to join a well-established Telecoms customer to join their busy team. This will include a mix of remote working and being office-based. They are looking for a Service Desk Engineer who has experience supporting phone, email, and remote support. They are looking for someone who will currently be working within a technical support capacity with a track record of providing 1st and /or 2nd line assistance to a variety of clients and customers. You will need experience with Experience of Windows 10 Desktop support and maintenance and experience of working with VOIP systems, routers, firewalls, networks, and computers.

  • Experience of Windows 10 Desktop support and maintenance
  • Experience in administering Microsoft Active Directory for account management
  • Experience in security patching Servers on Workstations
  • Experience in administering Microsoft Exchange
  • Undertake daily system checks
  • Maintain documentation relating to support activities
  • Ability to develop strong troubleshooting & problem-solving skills
  • Motivation with a willingness to further develop knowledge and experience
  • Experience with IP & VoIP platforms would be an advantage but is not essential as training will be provided
  • Understanding of network terminology e.g. WAN, LAN, VPN, Subnets, and IP addresses.

Desired Qualifications

  • Degree Educated
  • ITIL
  • CompTIA
  • CompTIA Network+
  • Full driving license.

Additional Benefits

  • Sponsorship for qualifications such as ITIL, MCSA, MCSE, CCNA & PRINCE2
Disclaimer:
This vacancy is being advertised by Advanced Resource Managers. ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

Key Consultant

James Llewellyn

James.Llewellyn@arm.co.uk

+44 (0)2392 458006

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Location
Fareham, Hampshire, England
Salary
£18000 - £25000 Per Year
Job type
Permanent
Category
Information Technology
Job Reference
107421
Posted on
7 Apr 2021
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