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Deputy Harbour Master/Area Operations Manager (Canal & River Trust) – Permanent – Docklands, London
ARM is delighted to exclusively partner the Canal & River Trust in the search for a Deputy Harbour Master/Area Operations Manager to join their operation in Docklands, London.
The Canal & River Trust is one of the UK’s biggest charities and they are entrusted with the care of over 2,000 miles of waterways in England and Wales.
Their London waterways are busy, thriving places and they have a rare opportunity as Deputy Harbour Master/Area Operations Manager for an experienced individual from a sea-faring background who has a strong interest in developing their long term career as a Harbour Master.
Reporting to the Harbour Master, as Deputy Harbour Master/Area Operations Manager you will oversee the day to day operation for the Docklands and Central waterways where the Trust risk is managed through compliant operations whilst delivering a high standard of service to Trust customers and wider stakeholders.
Key responsibilities will include (but not limited to);
The successful candidate will have sailed onboard Deep Sea Vessels as a Deck Officer (an STCW CoC as Officer of the Watch as a minimum requirement) and be interested in moving into a shore-based role with people management responsibilities.
You will also have knowledge of Port Operations, along with the knowledge of mandatory, regulatory and safety responsibilities relevant to the main duties.
The successful individual will also have understanding of translating a strategic vision and developing and delivering programmes of work, on time and on budget.
You will also have experience of improving and maintaining motivation and engagement within teams and of demonstrating a strong people focus and have knowledge of environment to deliver an excellent visitor experience.
Your understanding of the need to deliver an outstanding customer service is paramount as the Trust welcome guests from individual personal boats to London based organisations, international naval visitors and significant revenue generating customers; as such, all should experience the best service as they enter/leave their waters.
Please contact Michelle McGrath on firstname.lastname@example.org with a copy of your CV and to arrange a confidential career discussion.
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