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Service Desk Analyst
Salary: £18,000 - £30,000
Must be Eligible for SC or DV Clearance or have current clearance.
I'm currently working with a leading global security aerospace and Defence Technology Company who are looking to grow their Service Desk team. Do you have experience with supporting Linux and Windows Operating Systems? Are you currently working in a busy IT Service Desk environment? Do you have excellent communication skills coupled with solid IT troubleshooting skills? The Service Desk Analyst will be based in Hendon and this position operates on a shift basis and includes providing systems administration support to the Service Desk facility and ensuring that all users of the Service Desk facility receive a friendly, helpful, and efficient response and continual updates, until incidents are satisfactorily closed. At present the team is taking up to 120 calls per day shift.
The role is shift based, 4 day shifts 07:30 to 20:00 hours, 4 days off, then 4 late shifts 13:00 to 01:30 hours
18% shift allowance for lates
You will have experience in supporting the following;
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