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The Application Support will provide expert technical support to the deployment and ongoing maintenance of new and existing technical solutions.
Working closely with both local and centralised support teams, this role will be pivotal in the timely delivery of technical integration and analytical support to the customer and end users. Ensuring project timescales and SLA/OLA always meet contractual compliance.
Qualifications and Experience
The Application Support will be expected to travel to customer sites as required in support of deployment, integration and support of the solution as required, possibly at short notice and will have knowledge and skills supporting and deploying packaged applications & XML messaging systems and will also knowledge of SSL Certificates, network infrastructure and virtual server platforms is highly desirable. Knowledge of MariaDB, ElasticSearch, RabbitMQ and Docker is an advantage.
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