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The role of the Applications Analyst is to actively coordinate the service support and management of critical business systems and applications serving 1000’s of users globally. The lifecycle includes activities from implementation through to decommission.
The role holder is responsible for understanding, coordinating change activities from inception, testing and delivery ensuring the services is fit for purpose from a security and end user’s perspective.
The role holder is expected to partner with our 3rd party outsource providers and assist with managing work requests, service performance, operational vendor management, escalations, and service license management.
To be considered for the role candidates should have working knowledge of;
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