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Our client is looking to recruit a Help Desk Operator to work for them on a temp basis (12 months temporary maternity cover), based from their Whiteley Office initially (for training approx. 3 Months) then you will be based at their newly required office at Southampton. This role will be varied, and will require you to work on the helpdesk, liaising with clients and engineers to schedule appointments, raising purchase orders and general administration work as required.
The ideal candidate will have:
- Previous experience of working in a Property, Facilities, Construction, Maintenance or Engineering department, scheduling engineers and dealing with customers by both phone and email.
- Knowledge of Green tree CAFM system, or similar CAFM systems like Concept or Maximo,
- Excellent IT skills, with previous experience of working with a customer management system.
- Excellent customer service skills.
This is an excellent opportunity to work for an established Facilities Management client who have a strong reputation within the industry. 40hrs Monday to Friday – Alternating weekly between 08:00am – 16:30pm and 08:30am – 17:00pm
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