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Security Services Operations Specialist- Licenses and Delivery - London Based
We are looking for a dedicated team player Security Services Operations Specialist to be responsible for the business operations activities and help improving our operational efficiency. The Operations Specialist reports to Security Services Operations Manager.
Contributing to the Security Services business processes through the oversight of best practice operational processes, such as: assets management, PO processing and customer delivery to ensure optimal revenue and margin performance
Software order processing and customer delivery process through daily continuous communication with customers, partners, and sales managers using prioritization.
Permanent and Temporary License generation for all products.
Creating and updating customer assets and customer maintenance data.
Support the technical teams with operational tasks and work with various departments to ensure operational tasks are fulfilled.
Continuously improving day to day operations via workflow and order processing enhancements
3+ years’ experience in various operational roles in global Software corporations
Proven Experience to work well in cross-functionally environments
Ability to collaborate with multiple departments within the organization
Working knowledge of Salesforce CRM software
understanding of project management principles
Highly organized, responsive and energetic
Excellent communication skills both verbal and electronic
Excellent interpersonal skills, service-oriented.
Ability to manage multiple projects
Good problem-solving skills and a high level of integrity
Bachelor /University Degree
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