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Our client is a global automotive brand working within the mining, off-highway and earth-moving sectors. They are in contact with a large number of suppliers across the world and the NPI team are responsible for the smooth supply of materials at their Cambridgeshire site.
Responsible for resolving issues and follow-up on purchase orders, and resolve allocated grief issues. Exercises moderate independent judgment with direction from supervisor. This role will involve engaging with suppliers on a global basis, managing inventory, approving and getting air freight quotes.
Education/Experience required: Completion of A levels; Additional general business education or equivalent on-the-job training - preferred. Previous related experience required.
Skills and Competencies required: Knowledge of various purchasing and accounting systems, receiving report processing, and shipping regulations.
Major Job Duties and Responsibilities: Resolving all grief issues. Determining necessary action needed to successfully correct the problem. Making numerous contacts by phone, fax or email, to all parties involved in order to enter shipments and final receipts. Following up on orders not received per customer?s request. Communicating with customer regarding status of order. Performing order revisions as necessary, including price adjustments, changing/adding schedules, opening/closing purchase orders, etc. Analyzing and confirming the correctness of customer orders. Performing the setup of new supplier and customer information. Analyzing sources, verifying, and processing orders. Serving as a specialist within the group and providing interpretation and problem solving advice to others inside and outside of the department
*please note that this role will not support sponsorship or relocation
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