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Senior IT Systems Engineer - Windsor
£50,000 - £60,000
Are you an experienced Systems Engineer with a range of IT infrastructure skills?
Would you like to work for a compassionate, innovative and collaborative organisation with the specialist healthcare sector?
If so, we have a cracking opportunity available in Windsor for a Systems Engineer.
Who are they?
A specialist provider of cardiac and cancer services, with the bulk of their services being provided in Australia, the UK and in Spain.
They utilise the most advanced medical technology and world-class patient services, combining to offer patients with a personal and dedicated experience.
Rapidly growing their cancer treatment centre capacity in the UK, the IT Department is no exception and as a result, they have an exciting opening for an IT Systems Engineer in Windsor.
What do they need?
An IT Systems Engineer to proactively provide 3rd level IT support for the company's networks, providing project support and managing all technical escalations from within the IT team.
The role is technology focused and requires strong analytical and problem solving skills as well as exceptional written and verbal communication abilities. This role will be expected to be the escalation point for all technical issues that cannot be resolved within the 1st and 2nd level teams.
What will I be doing?
Installing, configuring, updating and maintaining server software/hardware
Problem solving and root cause analysis
Replacing hardware and addressing system problems and capacity issues
Pursue improved processes in order for the IT team to better support the network
Provide timely and accurate updates to management on escalated issues
Provide input into the group IT strategy to ensure it meets the clinical and business needs
Ownership and management of tickets assigned to your queue through to resolution
Maintaining technical documentation, reports and records regarding infrastructure solutions
Providing escalated (3rd level) technical support, troubleshooting and fault rectification of high level technical issues related to Server and networking equipment and services
Conducting acceptance tests and commissioning systems and equipment
What will I bring?
Exceptional knowledge of Windows Technologies and Operating Systems (Messaging, DHCP, DNS, Active Directory, Group Policy, SCOM, SCCM, Terminal Services etc.)
Sound knowledge of Storage systems (SAN, iSCSI, Fibre switching, LUN management and performance trouble shooting).
Excellent knowledge of Citrix XenApp, deploying and maintaining a large Citrix farm
An understanding of emerging technologies in the communications sphere and their potential commercial application
Routing Protocols, Firewalls
Excellent troubleshooting/problem solving skills
Operational knowledge of networking systems and software covering both Local Area Networks (LAN) and Wide Area Networks (WAN)
£50,000 - £60,000
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