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Desktop Support Engineer
We are currently working with a global information technology company that builds high-performance, security-centric solutions for the a large client base across Government, Financial Services and Commercial markets.. Their service offerings include security software and services; digital transformation services and applications and services. They are currently looking to recruit for a Desktop Support Engineer who has experience supporting the latest versions of with Mac OS and Windows OS environments.
This role will encompass full support based duties working within a Windows PC environment and Apple Mac IOS . The position involves COTS support and the monitoring and administering of a support based ticket system (Service Requests, Incident and IMAC'S), contacting staff to resolve issues supporting Windows O/S systems including common applications support.
Training & Development on Internal systems can cover
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