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Job Title: Deskside Engineer (Welsh Speaking)
Location: Isle of Anglesey
This role will be working with a highly established IT Services company specialising in Infrastructure technology and services including IT lifecycle management, Managed Services, and Consulting & Project Services. They provide onsite and remote Managed Services for a variety of customers across Telecoms, Retail, Media and Financial Services. The Deskside Engineer (Welsh Speaking) vacancy has become available due to organic growth. You will be working on a client site representing a large IT supplier, delivering great customer facing support to users of mixed technical ability. You will be working within a small team environment working in collaboration to deliver a high standard of IT related customer Service. The role is working on a client site, you will face off to the client personal aiding them in fixing quick IT related problems. The role requires to interact and speak with users in an understandable level of users own ability. There will be requirements to travel to other Client Offices, or occasional overnight trips pre planned, it is expected that there is a demonstration of some flexibility.
All round Deskside support in a corporate environment.
Printer support - Hands on, change waste toner cartridges and toners, diagnose faults on standalone printers and installation of new devices.
Windows Operating Systems v7/10.
Mobile Phone Support, Apple Smart Devices, iPads,
Computer Domains, adding computer names to domains, Passwords, AD Admin
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