Location:
Berkshire (Berks)
Job Type: Permanent
Salary:
£33,000 - £43,000
| Job Details |
|---|
| Job ID: |
47173 |
| Status: |
ON HOLD
|
| Posted: |
14 Dec 10 |
| Start date: |
asap |
| No. of vacancies: |
1 |
| Benefits: |
|
| Contact: |
Glenn Vickery |
| Telephone: |
02392 228228 |
| Qualifications and certificates required: |
None specifically required |
| Health & Safety issues: |
None specified |
| Expenses paid : |
Old Job Spec
Storage and Network Engineer - Bracknell - Up to £43,000 pa + 25 days holiday + Pension + Health Insurance + Stock Options
A provide of high technology and cutting edge IT Systems is looking to employ a new Storage and Network Engineer. This role will is a fantastic opportunity to work in an environment using the latest in SAN and NAS solutions. The ideal candidate will have a broad LAN/WAN background and covered two or more of the follow areas:
2 or more of:
- NAS
- SAN
- RAID
- Networking,
- Unix Servers or
- Windows Servers
The Storage and Network Engineer will be responsible for:
- Supporting External customers with a range of products and solutions
- Analyzing non-functional equipment/software to identify problem areas and recommended corrective actions and assisting customers with installation and troubleshooting
- Defect creation and management
- Live webex remote support
- Learning 3rd party vendor products
- Problem resolution via defect management
- Developing best practices around solutions
Requirements:
- Good verbal and written communication skills
- Good knowledge of computer/storage/network products/protocols in LAN/WAN environments.
- Ability to be able to develop and document technical and operational notes related to process and procedural changes
- Effective communication with customers and internally with engineering and other functional areas
- Ability to work with customers under variety of circumstances and pressures and understand and meet their expectations is a fundamental
- Passionate about customer service and problem solving.
- Ability to participate in weekend rota (one weekend in every five).
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