6/1/2011 5:01:22 PM

The Top Ten IT Skills for 2011

So, it seems we’re coming out of the downturn. Companies are investing again - some hiring more than we at ARM have seen for many years - and we have an IT skills shortage once more; but looking ahead into the rest of 2011 and beyond, what will be the in-demand skill sets?

 

IT Division

 

1. Cloud Computing

What is Cloud Computing? In its most stripped-down format it is the delivery of hardware, software and application services over the internet, on demand. And why would companies embrace it? It means businesses only pay for what they use - gone will be the days of under-utilised servers. Is it therefore green as well? I won't try to handle that hot potato just yet!

 

There are a number of different models for delivering the cloud such as SaaS, Utility Computing and Web & Platform Services. Each has its own set of USPs and will suit different businesses with different needs and different budgets.

 

2. Software Programming

It is STILL one of the most sought after skill sets; companies must be able to adapt quickly to new conditions placed upon them and to this end, rapid programming and agile programming are making a comeback: Flash, HTML5, Silverlight, Touchscreen etc.

 

3. Virtualisation

To the uneducated (including myself some might say!), virtualisation is essentially having multiple physical servers moved into a virtual machine environment. The major players are Citrix, VMWare and Microsoft, and while the USPs for business are strong (lower hardware and cooling costs), do companies have the skills to implement and maintain it?

 

4. Voice

Which one do you go for? Cisco, Avaya, Polycom? There is plenty of choice but all require highly skilled people. Throw the integration of Conferencing or Unified Messaging into the network and you have a whole new ball game. VoIP is growing in popularity and momentum but the issue for skills is that not everyone has knowledge of more than one platform. If you are a Cisco Voice guru AND have become a SME of Office Communications Server 2007 Unified Messaging and conferencing, then stand by: if you aren't already busy and making good money, your world will change.

 

5. Project Management

Yes there are a lot of PMs around but there is a reason for that, they are always in demand! These are the people who will be managing the change and transformation of the IT stack over the coming year. Good PMs that can articulate what they delivered for a salary, or a day rate, will always do well.

 

6. Business Intelligence / Data Analytics

I wish I hadn't opened up this can of worms. Want to understand how the big supermarkets know what you're spending? Ever wondered why certain promotions are pushed your way? Companies like SAS certainly know why, and Agencies such as Dunnhumby will help them do just that.

 

7. IT & Information Security

Not this is perhaps THE in-demand niche. I can think of at least two companies within the past few weeks to have fallen foul of not looking after their own ship - Epsilon and Sony. Defending your own shores is one thing but perhaps the biggest risk to businesses are their own users, who must be trained to be cognizant of, and aware of the importance of preventing, leaks, breaches and 'mishaps'.

 

8. Web 2.0

This allows users (or customers) to choose their interaction experience (Social Media, Networking Sites, Blogs, Wikis etc). Lots of companies, including ARM, now have Facebook, Twitter etc, and it is these companies, and those behind the curve, that will need IT professionals with Adobe Flex, JavaScript, Adobe Flash, AJAX and JavaScript Object over the next year.

 

9. Unified Communications

Some might say the world we live in is too connected at times, but it is connected nevertheless - and there are a host of technologies competing for a slice of this pie. But who wants different accounts for Conferencing, Email, Instant Messaging, voicemail etc? Bring it all together please....oh, and good luck network managers and administrators!

 

10. Networking & Social Networking

Don't underestimate the power of social networking - it has freed people incarcerated overseas, been used to organise huge social events, found lost or missing people – on short, it has incomparable power and influence. Our 'traditional' workplace is changing and as more work remotely, these tools are invaluable. So, technology like Microsoft Office Communicator will allow an individual or employee to have both business and personal contacts on one IM interface.

 

 

The ARM way

This is the bit where I get all clucky, proud and mother-hen like...I'm fortunate to say that this is pretty much how ARM has set up its ITC Recruitment team.

 

For Cloud Computing I have 3 individuals from both a networking and security angle who can support our clients.

 

When it comes to programming, my two lead consultants focus on Java, .net and Silverlight.

 

If you ask me about Virtualisation, well, we are constantly supplying both VMWare and Citrix professionals - both as permanent employees, and as interim contractors.

 

Voice – pah, easy-peasey: I have a Communications team that support Voice demands each and every day.

 

Project Management - one of my team talks all day every day to Project & Programme Managers (as well as Business Analysts and Change Managers), in fact this person has just come back from ARM's Platinum Club trip to Barcelona for our highest achievers.

 

IT & Information Security, well this is a no-brainer as I've worked in this market since 1998 and I have a team who do nothing else but talk CLAS, PCI, Malware and Worms all day every day.

 

Web 2.0 - I didn't have much of a choice in this one, as ARM formulated its Web 2.0 strategy so the market demanded we service this shift and today we love this technology framework.

 

Unified Communications: not a problem. One of my Consultants within my Communications Team networks in this space all day.

 

Networking and Social Networking, we couldn't really have a Web 2.0 strategy and a Communications team and not cover this growing demand.

 

All in all, ARM's ITC Recruitment team is perfectly placed to meet the demand IT will place upon businesses over the next calendar year. If you are looking for a new challenge, we are here to try and help you.

 

Thank you for reading!

 

 

Damian Hicklin

IT Security & Communications Manager

Follow me on Twitter

ARM

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